Should tipping be encouraged or not?

Found this interesting piece on why tipping might not be as good as the intention behind it. I do agree with the arguments in this video but I then wonder how easy it is to change this kind of a culture. Up here in Scandinavia tipping is slowly becoming culture but its nowhere close to what one may see in the US, also staff get more pay here. In East Africa tipping is becoming more and more prevalent where staff get little pay.

So how does one go about changing this? In essence this question is part of a larger force which does not want t to change. ‘It’ being the globalized forces of capitalism. People would have to be prioritized over profits and this does not look like something that will change in the near future.

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